Answers about orders, payments and your account.
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Sign in, choose a category and service, enter the link and quantity, and review the charge before submitting. Keep your received order ID.
Read the description, quantity limits and special conditions. Delivery speed, refill terms and link requirements vary by service.
Follow the selected service requirements. Private, restricted or incorrect links may prevent delivery. Do not change or remove the target while an order is running.
Open Orders to see the ID, service, quantity, charge and status. Include the order ID shown in your panel when contacting support.
Pending means awaiting processing; Processing means delivery is in progress; Completed means reported complete. Provider status updates are not always immediate.
Less than the requested quantity was delivered. Check the final result and balance history for any applicable refund of the undelivered portion.
Only eligible services and orders show these actions. Availability depends on service terms, status and the refill window. A request does not guarantee approval.
For supported services, enable the Drip-feed checkbox and enter runs and interval. Otherwise it is a normal order. Review the total quantity and charge before submitting.
Open Add funds and follow the available payment instructions. Your balance is credited after payment verification.
Check the payment status and allow time for verification. If unresolved, open a ticket with the transaction reference, amount and screenshot. Never include payment secrets.
Your available balance is lower than the order charge. Add funds or reduce the quantity within the service limits and review the charge again.
Choose Forgot password and enter your account email. Check inbox and spam. The reset link expires after 15 minutes and can be used only once. Never share it.
Sign in and open Tickets. Choose the relevant subject, describe the issue, and include an order ID or payment reference when applicable. You can attach screenshots. Never send passwords or API keys.
Read the public API documentation for supported actions and examples. Requests need your account API key. Keep it on your server, not in public pages or browser code.